How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is Pro Sound Effects?
What type of media do your products come on?
What does Royalty-Free mean?
Can I buy single sound effects? Do you sell sound effects downloads?
What is the Freelancer Program and who qualifies for it?
What formats are your sound effects libraries available in?
Can I audition libraries before I purchase?
What is the difference between The Odyssey Collection and The Odyssey Collection: Essentials?
Is there any overlap between Hybrid/Odyssey and PSE Essentials?
Is the Hybrid Library contained in the Master Library?
View all 14
Use of Products FAQ
What’s the deal with licensing?
How am I allowed to use the sounds I buy here? What is Synchronization?
Can I use the sound effects on my website?
Can I use these sound effects in my music?
Can I use these sound effects in my computer game or mobile/interactive application?
View all 10
Orders and Shipping FAQ
What methods of payment do you accept?
Where do I redeem my coupon, promotional code, or discount offer?
Do you provide discounts for educational institutions such as training centers, high schools, colleges, and universities?
What are your shipping policies?
View all 10
Technical and Website FAQ
Are your products compatible with both Mac and PC computers?
My library downloaded as a group of zip files that end with numbers (.001, .002, etc). How do I unzip them?