Orders and Shipping FAQ

What methods of payment do you accept?
Pro Sound Effects accepts the most credit cards and online payment accounts for orders through our website, including the following: Visa, MasterCard, Amer...
Thu, 22 Aug, 2019 at 11:14 AM
What is your privacy policy? Are your transactions secure?
Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared. Pro Sound Effects will ...
Thu, 22 Aug, 2019 at 11:14 AM
Where do I redeem my coupon, promotional code, or discount offer?
To redeem any discount or promotional offer, please add the product you want to your cart first and then proceed to checkout. You can redeem any offer for d...
Thu, 22 Aug, 2019 at 11:14 AM
Do you provide discounts for educational institutions such as training centers, high schools, colleges, and universities?
Yes, we work with many educational institutions to deliver customized, cost effective packages designed to meet any requirement. If you represent an educati...
Thu, 22 Aug, 2019 at 11:16 AM
What are your shipping policies?
Your order will be ground shipped by courier. Delivery is typically 3-5 business days. We aim to ship your order within one business day following the day ...
Thu, 22 Aug, 2019 at 11:16 AM
Do you ship anywhere in the world?
We ship anywhere in the world except for the following locations: Cuba, Iran, North Korea, Sudan, Syria, and the Crimea region of Ukraine.
Thu, 22 Aug, 2019 at 11:16 AM
Can you do overnight/rush-shipping?
Yes. If you need your order rushed to you, we can ship it via overnight courier if we receive it by 10am EST. We will add the cost of rush service to your ...
Thu, 22 Aug, 2019 at 11:16 AM
Can I track my shipment?
Yes, if you wish to track your shipment just emailĀ support@prosoundeffects.com with your order number in the Subject and we will send you your shipment stat...
Thu, 22 Aug, 2019 at 11:17 AM
What are your refund and cancellation policies?
If you are not satisfied with your order, please contact support@prosoundeffects.com with your account email and order number. We guarantee satisfaction wit...
Thu, 22 Aug, 2019 at 11:17 AM