Support

General FAQ 5

• What is Pro Sound Effects?
• What type of media do your products come on?
• What does Royalty-Free mean?
• Can I buy single sound effects? Do you sell sound effects downloads?
• What is the Freelancer Program and who qualifies for it?

Libraries/Collections FAQ 14

• What formats are your sound effects libraries available in?
• Can I audition libraries before I purchase?
• What is the difference between The Odyssey Collection and The Odyssey Collection: Essentials?
• Is there any overlap between Hybrid/Odyssey and PSE Essentials?
• Is the Hybrid Library contained in the Master Library?

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Use of Products FAQ 10

• What’s the deal with licensing?
• How am I allowed to use the sounds I buy here? What is Synchronization?
• Can I use the sound effects on my website?
• Can I use these sound effects in my music?
• Can I use these sound effects in my computer game or mobile/interactive application?

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Orders and Shipping FAQ 10

• What methods of payment do you accept?
• What is your privacy policy? Are your transactions secure?
• Where do I redeem my coupon, promotional code, or discount offer?
• Do you provide discounts for educational institutions such as training centers, high schools, colleges, and universities?
• What are your shipping policies?

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Technical and Website FAQ 2

• Are your products compatible with both Mac and PC computers?
• My library downloaded as a group of zip files that end with numbers (.001, .002, etc). How do I unzip them?

Shipping FAQs 0